Shipping policy
Shipping Information
We currently ship within the United States.
Orders are processed within 1–2 business days after purchase. Once shipped, orders typically arrive within 3–5 business days, depending on your location.
Shipping Rates
Shipping costs are calculated at checkout based on the items in your order.
We offer free standard shipping on orders $59 and over after discounts.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information.
Shipping Address
Please ensure your shipping address is accurate at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Questions
If you have any questions about shipping, please contact us at orders@valematcha.com and we’ll be happy to help.